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Client ServicesRep
Posted 2 Months Ago


Company: Operation PAR
Job Ref: Client Services Rep
Location: Clearwater, , Florida
Job Details: Full Time, Permanent
Salary: -

Application Deadline: 31/12/2019
Start Date: 31/12/2019

No. of Views: 62
No. of Applications: 0
Company: Operation PAR
Contact Name: Nikki Valentine
Address: 6655 66St N\r\nPinellas Park, FL , 33781, Florida
Phone: 727-549-6172
Email: nvalentine@operpar.org
Website: www.operationpar.org
African Welcome Center

Job Description:

GENERAL DESCRIPTION: Registers patients and processes related paperwork. Duties include interviewing patients, preparing standard registration forms, and performing other admission or transfer related tasks. Expected to perform clerical and secretarial work. Required to meet payment collection goals on patient hospital co-payments, deductibles and co-insurance. Performs a variety of tasks as assigned by department leadership. Customer service experience is highly desirable for this position. Responsible for maintaining high levels of patient confidentiality. Performs these functions in a manner that complies with Operation PAR’s standards that promotes a team concept and reflects the Operation PAR, Inc’s mission and philosophy. This is a fulltime position is Wed-Fri 12p-8pm and Sat-Sun 8a-4pm. RESPONSIBLE TO: Central Business Office Manager/Facility Administrator RESPONSIBLE FOR: -Call Handling and Reception -Patient Registrations, Release of Information and Discharges -Collecting co-pays from patients -Making bank deposits and accurately posting payments to EHR/Avatar -Forwarding insurance information to the UR department for verification & authorizations - Provides excellent customer service & advocacy to our patients KNOWLEDGE, SKILLS AND ABILITIES: -Knowledge of governmental regulations and guidelines -Knowledge of medical business office procedures -Ability to use computer software proficiently -Knowledge of Avatar/EHR system is preferred -Ability to prioritize work load -Ability to communicate effectively and professionally with co-workers and outside agencies and patients EDUCATION AND EXPERIENCE: -High school graduate or GED -A minimum of one to three years in medical office with a working knowledge of Medicaid, managed Care or third party insurance. Comparable amount of training, education or experience may